Setting up Notification and Autoresponder email

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    Prakash_Sheron
    Asked on April 19, 2026 at 6:20 AM
    3. Notifications Setup

    I would like the following notifications configured:

    A. Internal Notification (to me)

    • Send email on submission
    • Subject: “URGENT LEAD – NZ LOAN HUB”
    • Condition: Only trigger if “Urgent Review” is checked

    B. Client Autoresponder

    • Send confirmation email to client
    • Confirm receipt and advise we will respond within 48 hours
    • Prioritise urgent cases
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    Gemmhel Enterprise Support
    Replied on April 19, 2026 at 8:29 AM

    Hi Sheron,

    Thanks for reaching out to Jotform Support. It takes no time at all to Set up a Notification Email, so you'll get an email after someone fills out your form. Here’s what you’ll do:

    1. In Form Builder, in the orange navigation bar at the top of the page, click on Settings.

    2. Next, click on Emails in the menu on the left.

    3. Select Notification Email from the Other Email Options section.

    Setting up Notification and Autoresponder email Image 1 Screenshot 40

    4. Then, go to the Recipient tab, and enter the email address where you want to receive emails every time there is a submission on your form.

    5. Finally, click on Save Email at the bottom.

    Setting up Notification and Autoresponder email Image 2 Screenshot 51

    As for setting up an Autoresponder Email. Here’s what to do:

    1. IForm Builder, in the orange navigation bar at the top of the page, click on Settings.
    2. In the menu on the left side of the page, click on Emails.
    3. Now, click on Add Email.
    4. Then, select Autoresponder Email, and customize the options the way you want them, and you’re done.

    Setting up Notification and Autoresponder email Image 3 Screenshot 62 Reach out again if there’s anything else we can help you with.

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