Phone Number Verification: Not Receiving Verification Code

I'v been trying for the last hour to verify my US phone number of 1-262-501-0136. Please help.

Amy Stanczyk

Hi Amy Stanczyk,

Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

Here’s how to do it:

1. Go to your Account Settings page and click on the Account tab.
2. Click on Add Phone Number.
3. Select your country using the globe icon, enter your phone number, and click on Next.
4. Enter the verification code sent to your phone and click on Next.
5. Click on Close.

If you do not receive the verification code, make sure you selected the correct country code and entered your phone number correctly. If the issue continues, click Send Again.

Give it a try and let us know how it goes.

I've done that exact process already

Hi Amy Stanczyk,

Let me help you with that:

1. Go to your Account Settings page and click on the Account tab.
2. Click on Add Phone Number.
3. Select your country using the globe icon, enter your phone number, and click on Next.
4. Enter the verification code sent to your phone and click on Next.
5. Click on Close.

If you do not receive the verification code, make sure you selected the correct country code and entered your phone number correctly. If the issue persists, click Send Again.

I don't know this information and our support team will handle your request.

Reach out again if you need any other help.

Hi Amy,

Have you tried resending the code? Here are a few things you can try to see if this makes a difference:

• Verify that the phone number entered is correct and able to receive SMS messages.
• Check with your mobile carrier to ensure messages from short codes or unknown numbers are not blocked.
• Ensure your phone has sufficient signal and storage to receive messages.

Let us know how it goes.