CA-NDPA Agreement: Status Inquiry for School District Onboarding

Good morning,

Our school district has been waiting on getting a CA-NDPA signed and returned to us so we can start using Jotforms.

Can someone help me see where we are in this process?

Saratoga Union School District

Director of Tech: Cody Nez

Thank you,

Megan Lawson

Hi Megan Lawson,

Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

For a Data Processing Addendum (DPA), you can use the form on Jotform’s DPA page. Your DPA will be sent to your email address in a short period of time.

If your DPA is not delivered, you can check whether your email address is in the Bounce List by following the guide provided in the knowledge base.

For FERPA-related information, Jotform works with educational providers to provide transparency about the handling and processing of student personal information in forms, apps, and other products, and Jotform has implemented a security program to maintain the confidentiality, integrity, and availability of students’ personal information.

If you need a Non-Disclosure Agreement (NDA), the knowledge base says Jotform signs NDA only for Enterprise users.

Once we hear back from you, we'll be able to move forward with a solution.

Reach out again if you need any other help.

We need a FERPA and CA-NDPA

Hi Megan Lawson,

Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

For FERPA, Jotform works with educational providers to provide transparency about the handling and processing of student personal information in our forms, apps, and other products, to ensure compliance with FERPA. Jotform has implemented a robust security program to maintain the confidentiality, integrity, and availability of students’ personal information.

You can find more information on Jotform’s FERPA page.

For CA-NDPA, I don’t have information in the knowledge base about the current status or process for a signed return.

I don't know this information and our support team will handle your request.

Reach out again if you need any other help.

I need the information on the CA-NDPA.

Since AI does not have access to this information, can someone please reach out to me via email?

Thank you,

Megan Lawson

Hi Megan,

Jotform standard plans, such as the Starter, Bronze, Silver and Gold plans, do not support the completion of custom documents. If this document is required for your organization, we suggest looking into our enterprise plans. Contacting our Enterprise Sales Team is easy, you'll just need to send a request first, and they'll reach out to you with more information. Let me show you where to find the request form:

1. Go to the Contact Sales page, and fill out the form.
2. Then, click on the Send Request button, and that's it.

Let us know if there’s anything else we can help you with.