General Inquiry: Seeking Assistance Without Repeated Explanations

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    horizongo
    Asked on April 16, 2026 at 6:24 PM

    Please find the ticket
    HorizonGO
    previously

    I'm stuck

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    Podo: Support Specialist
    Replied on April 16, 2026 at 6:24 PM

    Hi HorizonGO,

    Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

    Let me help you with that:

    1. Go to your Workspace page.
    2. Hover over Support at the top-right.
    3. Click on My Support Requests.
    4. Select the ticket you want to view.

    If you are trying to find a specific ticket, this is the place to check your previously created support requests.

    Give it a try and let us know how it goes.

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