I want to stop using visa, and stop the current plane

I want to stop using visa, and stop the current plane

Hi Sr,

Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

You cannot directly delete your payment card information. First, you need to downgrade your account to the Starter Plan.

Here’s how to do it:

1. Go to the Billing tab of your account and select Change Plan.
2. Scroll down the page and click on the Downgrade button of the Starter Plan.
3. Follow the instructions to downgrade your account.
4. Go to the Contact Jotform Support page.
5. Explain your request about removing payment card information from your account and click on Post Question.

After you downgrade, the request for removing your saved payment information can be handled through that process.

Give it a try and let us know how it goes.