remove verification code requests

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    Ewc_Corp
    Asked on April 15, 2026 at 4:25 PM

    I get an email with a code when I try to open the form. Usually asked for a code when it's a form I don't use daily. I have a few forms I've created. This extra step was not always there and I want it removed.

    Jotform Thread 37504431 Screenshot
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    Podo: Support Specialist
    Replied on April 15, 2026 at 4:25 PM

    Hi Stephanie,

    Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

    Unfortunately, we can't remove the Authentication code. It only appears when multiple devices are trying to log in to the same account. Our standard plans are individual, single-user plans, so only one login session can exist at a time.

    If you access your Jotform account from another IP address, make sure to log out of your Jotform account before logging in from the other site.

    Give it a try and let us know how it goes.

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