Account Management: Request to Transfer Five Forms to Enterprise Account

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    justinfranklin36
    Asked on April 15, 2026 at 2:43 PM

    Hello,
    Can you please move the five forms I have created to MEtro Animal Services of Metro Government to our enterprise account?


    Thanks

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    Podo: Support Specialist
    Replied on April 15, 2026 at 2:43 PM

    Hi Justin,

    Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

    To transfer your forms from your regular account to your Enterprise account, you need to reach out to Enterprise Support. The knowledge base says this transfer requires Enterprise Support assistance.

    For more information, you can use the guide on how to contact Enterprise Support.

    Give it a try and let us know how it goes.

  • Profile Image
    justinfranklin36
    Replied on April 21, 2026 at 10:24 AM

    Hello,


    The files still haven't been moved over from the free account. What do I need to do?

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    Shaira JotForm Support
    Replied on April 21, 2026 at 11:44 AM

    Hi justinfranklin36, 

    Could you confirm if you have already contacted our Enterprise Support Team? If not, I suggest doing so. We have a guide that explains How to Contact Enterprise Support Team. Create a ticket there and someone from the Enterprise Support Team will get in touch with you shortly.

    Give it a try and let us know how it goes.

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    justinfranklin36
    Replied on April 28, 2026 at 11:08 AM

    Hey

    I have requested it and have not received a response.

  • Profile Image
    Shaira JotForm Support
    Replied on April 28, 2026 at 11:48 AM

    Hi justinfranklin36, 

    I see that you haven’t heard back from the Enterprise Sales Team even though you filled out the Jotform Enterprise Sales Contact Request. I’ve gone ahead and contacted the Enterprise Sales Team and informed them about this so someone should be contacting you shortly.

    In the meantime, can you search your entire email inbox for any messages originating from a Jotform.com domain, as the message could have been filed under your spam or junk folders. If you are unable to locate the email, can you provide us with the following information so that we can give it to our Sales Team:

    • Name:
    • Company:
    • Email:
    • Phone:
    • Country:
    • US State (If relevant):

    When we hear back from you, we’ll be ready to move forward.

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