Form Responsiveness: Text display issues on mobile

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    myhillals
    Asked on April 15, 2026 at 12:46 PM
    So the remaining problem is the way the system handled the text responsiveness.

    Check the old form which is where we cloned the new form.
    The text responsiveness on mobile is perfect.

    OLD FORM >>> https://form.jotform.com/251384127775463
    NEW FORM >>> https://form.jotform.com/261033479441455

    AGAIN - GO TO PREVIEW MODE ON MOBILE - BTW I ALSO DOUBLE CHECKED THE PREVIEW ON MY PHONE TO BE SURE
  • Profile Image
    Anna JotForm Support
    Replied on April 15, 2026 at 1:25 PM

    Hi myhillals,

    Thanks for reaching out to Jotform Support. I tested your form and had the same issue, so I created a ticket and escalated this to our Developers. Although we don't know exactly when it'll be fixed, we’ll circle back to this thread when we have an update. 

    Form Responsiveness: Text display issues on mobile Image 1 Screenshot 20

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    myhillals
    Replied on April 15, 2026 at 1:42 PM

    Now I'm working on the next form, and seems like Podo knows more than what I need.

    The form width won't follow my indicated size.

    https://drive.google.com/file/d/1vbiANweJvyQaLiPdynEYb49mwm5BkD8P/view?usp=sharing

  • Profile Image
    Anna JotForm Support
    Replied on April 15, 2026 at 2:09 PM

    Hi myhillals,

    I’ve gone ahead and moved your other question to a separate thread to keep things tidy, and someone from our Support Team will help you out with it here.

    Reach out anytime if more questions come to mind.

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