Survey Results - Cannot access

Hello,

We cannot access our form results for a while. This is the error that we see.

An unexpected error occurredWe're notified about the error and will fix the issue shortly.Please try again later.

Hi akbankakademi,

Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

This is a known issue related to temporary server access. The message you are seeing, “An unexpected error occurred”, matches the current issue our team is investigating.

Current status: Our team is aware of it and is working to fix it as quickly as possible. Please try again later.

Let us know if you have any other questions.

Hi akbankakademi,

Can you send me the link to your form so I can take a look for you? You can easily find your form's URL in Form Builder. Let me show you how:

1. In Form Builder, in the orange navigation bar at the top of the page, click on Publish.
2. In the Quick Share tab, click on Copy Link in the Share With Link section.

I access the Once you share the form URL with us, we’ll be able to help you better with this.