Login required?

Hello,

I have our Rental Application form which is emailed to our company agents. For some reason it is asking them to login to view the files uploaded, when normally it doesn't. How do we fix this?

https://form.jotform.com/81378203095154

Thank you,

Shirley

Hi Shirley,

Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

To prevent our system from asking you to log in before viewing or downloading submission attachments, you can Disable the Requirement to Login to View Uploaded Files. It only takes a few simple steps. Here’s how:

1. On your Workspace page, click on your Avatar/Profile Image in the top-right corner of the screen.

2. In the Dropdown menu that comes up, click on Settings.

3. Next, click on the Security tab on the left side of the page.

4. Then, click on Send Verification Code.

5. In the Confirmation window that opens, enter the Authentication Code sent to your email and click on Verify.

6. Now, uncheck the box next to Require Log-in to View Uploaded Files. That’s it. You’re done.

Give it a try and let us know how it goes.