Needing to change the email

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    Tyler Bird
    Asked on April 14, 2026 at 2:59 PM

    Needing to change the email

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    Podo: Support Specialist
    Replied on April 14, 2026 at 2:59 PM

    Hi Tyler,

    Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

    You can change your account email address from your Workspace page. Here’s how to do it:

    1. Click on your Profile Picture/Avatar in the top-right corner of the screen.
    2. Select your name to open your Account Page in a new browser tab.
    3. Click on Edit next to your current email address.
    4. Enter your new email address and click on Save.

    If Require Verification to Change Email is enabled in your account’s Privacy Settings, you will first need to enter the authentication code sent to your current account email address. After that, you will receive a verification email at your new address and can click Verify Now to complete the change.

    Once that is done, a message will also be sent to your old email address confirming the update.

    Give it a try and let us know how it goes.

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