Account Setup and Plan Selection

I need to talk to someone about getting help setting up my account and picking a plan

Hi Gail,

One of our Support Team members will take it from here to follow up shortly.

Hi Gail,

Thanks for reaching out to us for help. You can use Jotform for free. All of our features, widgets, and integrations are available on both the Starter (free) and paid plans, so you can test out all features with a Starter account. The plans differ in terms of monthly submission count, monthly payment submissions, form views, and other limits. You may visit our Pricing Page to compare what each plan offers.

We also have a guide about Understanding Your Jotform Account Usage and Limits to learn more. Upgrading your account is easy. Let me show you how:

1. Log in to your Jotform account, go to the Pricing page, and click on Upgrade under the subscription plan you want.

2. In the Choose Your Payment Schedule section, select Yearly or Monthly.

3. Then, enter your billing details in the Billing details section.

4. In the Choose your Payment Method section, select Credit/Debit Card or PayPal.

5. If you choose Credit/Debit Card, you can enter your Credit/Debit Card information below the Credit/Debit Card option.

6. Next, in the top-right corner of the page, in the Summary section, tick the box next to I’ve read and agree to the Terms of Service, and click on Pay.

But, if you select PayPal as the payment, a PayPal Payment window will open, where you can log in and complete your payment after clicking on the Pay with PayPal button. Check out this screenshot below:

After the subscription is successfully paid, the features and limits for the chosen subscription plan will be applied to your account right away.

Reach out again if you have any other questions.