App Reactivation: Appeal for Disabled Jotform App for Educational Use at Zomba Pentecostal College

Jotform Support Specialist

Podo said:

Hi, I’m Podo, an AI Agent Jotform Support Specialist. How can I help you today?

You said:

Screenshot_20260414-121304.jpg

168.21 KB

Subject: Appeal for Reactivation of My Application

Dear Support Team,

I hope this message finds you well.

I am writing to formally appeal the disabling of my application. I recently developed the app as part of an educational and institutional project for Zomba Pentecostal College (ZPC), aimed at improving access to academic services such as student registration, results, learning materials, and communication within the institution.

I understand that the system may disable applications due to policy or security concerns. However, I would like to assure you that my application is designed strictly for legitimate educational purposes and does not violate any platform policies. It does not contain harmful content, misleading information, or unauthorized activities.

If there were any specific issues or violations identified, I kindly request detailed feedback so that I can correct them immediately and ensure full compliance with your guidelines.

I respectfully request that you review my application again and consider reactivating it. I am fully committed to making any necessary adjustments to meet your requirements.

Thank you for your time and consideration. I look forward to your response.

Yours sincerely,

Erick Samuel Nyirongo

Email: auragrowmalawi@gmail.com

Podo said:

Please share your email address with me so I can keep in touch with you.

You said:

auragrowmalawi@gmail.com

Podo said:

Thanks, Erick. Since app/account reviews and reactivations are handled by our dedicated Review team, please contact us through the Jotform Support contact form so they can check your specific app and provide the exact reason and next steps. Here’s what I recommend you do:

• Go to:https://www.jotform.com/contact//
• Log in to your Jotform account (if you aren’t already).
• In the form, include:
• Your full name (Erick Samuel Nyirongo)
• Your email (auragrowmalawi@gmail.com)
• The App URL that shows “App is disabled”
• A short explanation: that it is an educational app for Zomba Pentecostal College (student registration, results, learning materials, communication) and that you’re requesting review and reactivation or details of any violation so you can fix it.
• Submit the form.

Our Review team will then check the app and reply to you by email with either reactivation or specific corrections needed. If you’d like, you can paste your app URL here and I can help you phrase the message more precisely before you send it.

You said:

https://www.jotform.com/app/2610262165935555

Podo said:

Here’s a message you can send through the Jotform Support Contact Form about your disabled app: Subject: Appeal for Reactivation of Disabled Jotform App – Zomba Pentecostal College Message: Dear Jotform Review Team, I hope you are well. I am writing to appeal the disabling of my Jotform App:https://www.jotform.com/app/261026216593555.. This app was created as part of an educational and institutional project for Zomba Pentecostal College (ZPC), and its purpose is to improve access to academic services such as student registration, results, learning materials, and communication within the institution. I fully understand that apps may be disabled due to policy or security concerns. I would like to assure you that this app is intended strictly for legitimate educational use and is not designed to collect data for fraudulent, misleading, or harmful activities. If my app has violated any specific Jotform terms or policies, I kindly request detailed feedback on the exact issue so I can correct it immediately and ensure full compliance with your guidelines. I respectfully request that you review my app again and consider reactivating it, or advise me on the precise changes required for reactivation. Thank you for your time and consideration. Yours sincerely,

Erick Samuel Nyirongo

Email: auragrowmalawi@gmail.com 

Hi Erick Samuel Nyirongo,

Thanks for using Jotform. When I checked your account, I noticed that it was auto-suspended by our system because your form titled Lecturer Registration Form includes fields to collect sensitive information, which violates our Terms of Use. For us to lift the suspension, we’ll need your confirmation to remove the relevant fields from your form.

Once we hear back from you, we’ll be able to help you with this.