I want to make sure the encryption is turned off form the following form to make sure the migration can happen

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    juaquin_mobley
    Asked on April 13, 2026 at 3:17 PM

    I want to make sure the encryption is turned off on the the form (link below) to make sure the migration can happen

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    Podo: Support Specialist
    Replied on April 13, 2026 at 3:18 PM

    Hi juaquin_mobley,

    Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

    To ensure that encryption is turned off on your form for migration, you can check and disable the form encryption by following these steps:

    1. Open your form in the Form Builder.
    2. Go to the Settings tab.
    3. Look for the "Encrypt Form Data" option and toggle it to OFF.

    When form encryption is enabled, some features become unavailable, and the form data is encrypted end-to-end. Disabling encryption will allow you to proceed with migration without these restrictions.

    If you want to enable encryption again later, you can do so by toggling the option back on and setting a new access code.

    Here is an illustration of the encryption toggle in the Form Builder:

    Encrypt Form Data Toggle Screenshot 10

    Make sure to disable encryption before migrating your form to avoid any issues.

    Give it a try and let us know how it goes.

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