Help with resetting account.

  • R
    Ryan Pena
    Asked on April 13, 2026 at 3:14 PM

    Help with resetting account.

  • Profile Image
    Podo: Support Specialist
    Replied on April 13, 2026 at 3:14 PM

    No problem, I can help with that.

    If you’re already logged in and want to change your Jotform password:

    • Go to your Workspace page.
    • Click your Avatar in the top-right corner, then click your name.
    • Under the Account tab, click Reset Password and follow the instructions sent to your email.

    If you’re not logged in and need to reset your password:

    • Go to the Jotform Login page.
    • Click Forgot Password.
    • Enter your username or email, then click Send Reset Instructions.
    • Check your email for the password reset message.
    • Click Reset Password in that email.
    • Enter your new password, then click Create a New Password.

    If you’re running into any specific error (like not receiving the email), tell me what you see and I’ll help you troubleshoot it.

Your Reply