2FA Not working

I'm not able to log in, my 2FA is not leeting me get in, I want to disable that feature

Hi,

As I checked, you appear to be logged in. There seems to be no issue with accessing your account. If you have any other questions, let me know.

Let us know if you have any other questions.

this keeps pooping up "Set up Two-Factor Authentication (2FA)"

Hi Adel,

You can easily Disable the Two-Factor Authentication. Here's how it's done:

1. On your Workspace page, click on your Profile Image/Avatar in the upper right.

2. In the menu that opens, click on Settings.

3. Go to the Security tab on the left side of the screen.

4. Toggle Two-Factor Authentication to the Off position.

5. In the pop-up menu, enter your Jotform password, and then click on Verify.

6. Finally, click on Yes, Disable 2FA in the lower right of the last pop-up box.

Let us know if you need any more help.

that is not working, it keeps popping up on every attemp

Hi Adel,

One of our Support Team members will take it from here to follow up shortly.

disregard, I was able to fix it