How to make more space for my account wi

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    tdiner11
    Asked on April 13, 2026 at 1:45 PM

    I have a free account and don't use jotform much, but it says that my account is now full. Is there a way to erase emails so that I can make more space in my account?


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    Podo: Support Specialist
    Replied on April 13, 2026 at 1:46 PM

    Hi Tracey,

    Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

    Regarding your free account being full, Jotform accounts have limits on storage space, which includes uploaded files and submissions rather than emails. To free up space, you can delete submissions or uploaded files from your forms.

    Let me show you how:

    1. Go to My Forms and select the form with submissions you want to delete.
    2. Click on Submissions to view all submissions for that form.
    3. Select the submissions you want to delete to free up space.
    4. Click Delete to remove them permanently.

    Deleting submissions with uploaded files will help you regain storage space in your account.

    Give it a try and let us know how it goes.

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