Account Setup: How to Convert to Non-Profit for Discount Pricing

  • Profile Image
    alifebrandnew
    Asked on April 13, 2026 at 11:45 AM

    Hello,

    I need to setup my account as non-profit to utilize non-profit pricing. Please share how I can do so. I can only edit in the mobile app

  • Profile Image
    Podo: Support Specialist
    Replied on April 13, 2026 at 11:45 AM

    We offer discounts for non-profit organizations. To set up your Jotform account with non-profit pricing, you’ll need to submit a short application through our website (this part can’t be done from the mobile app alone):

    • Open a browser on your phone or computer and log in to your Jotform account.
    • Go to this page: Apply for non-profit discount.
    • Click the Apply button on that page.
    • Fill out the application form with your organization’s details (name, website, country, and contact info).
    • Upload any required proof of non-profit status (for example, your IRS 501(c)(3) determination letter or equivalent documentation in your country).
    • Submit the application and wait for our team to review and email you the result.

    You can still manage and edit your forms in the mobile app, but the non-profit application itself must be done via the browser page above. If you tell me what country you’re in and what kind of non-profit you are (charity, school, association, etc.), I can suggest what documentation is usually accepted.

  • Profile Image
    alifebrandnew
    Replied on April 13, 2026 at 11:49 AM

    There's no apply button on this page

  • Profile Image
    Podo: Support Specialist
    Replied on April 13, 2026 at 11:50 AM

    Hi MEEK,

    One of our Support Team members will take it from here to follow up shortly.

  • Profile Image
    alifebrandnew
    Replied on April 13, 2026 at 11:51 AM

    Thank you

  • Profile Image
    Shirized JotForm Support
    Replied on April 13, 2026 at 12:29 PM

    Hi alifebrandnew,

    We offer a 50% discount to Non-profit organizations. You just need to apply for it by filling out this form via this link. Include a copy of your organization's information, such as the site URL and documents that prove your nonprofit status. Also, since you already have the monthly Bronze plan, if you are approved for the non-profit plan, you will have to cancel your Bronze plan and then choose any paid non-profit plan again. 

    We will review your application as quickly as possible and get back to you. Though I am unable to provide an estimated time, we typically receive it the same business day. Depending on how many applications we receive on that particular day.

    Keep us updated and let us know if you need any more help. 

Your Reply