Server is down - Critical Issue

Hello, our Enterprise server is unavailable. We are experiencing 'request failed' when loading our URL: https://ashevillencgov.jotform.com/

Please let us know if there's anything else we need to provide. Thank you. Tom 828-230-6029

Please try again.

The most likely causes:

• The site may be experiencing excessive load
• The server is down for maintenance
• There may be a network problem

Hi Tom, 

Thanks for reaching out to Jotform Support. It seems that you’ve created a ticket for our Regular Jotform Support, but because you have an Enterprise account, we have a dedicated Enterprise Support Team to help you. I’ve gone ahead and contacted the Enterprise Support Team about this and they should be reaching out to you shortly to help you.

Thanks for your patience and understanding, we appreciate it.

Thanks Bojan. Usually we create a ticket through our portal, but I was unable to reach it this morning. Thanks for reaching out to our Enterprise Team! Have a good day. Tom

Hi there,

Thanks for your patience during this process. The issue you were having should be resolved.

Please let us know if you encounter any issues.