Hello. I need to update the payment on our acct along with the admins email for processing payments.

Hello. I need to update the payment on our acct along with the admins email for processing payments.

Hi Sondra,

Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

You can easily update your credit card information in just a few steps. Let me show you how:

1. On your My Forms page, click on your Avatar/Profile Image on the top-right side of the page, and then click on Settings.

2. Go to Billing in the menu on the left, and click on the Manage Payment Methods button.

3. In the window that opens, click on Add New Payment Method.

4. Then, enter your credit card details, select the Set As Primary option and click on Add New Payment Method.

Your payment method is now updated. The most recent one will appear as Primary, while the previous one will be saved as a Backup Payment Method.

You can also update the admin email for processing payments by changing the email address linked to your account. If you need help with changing the email address, please let me know.

Give it a try and let us know how it goes.