Enterprise Account: Options for Signature Limit Exceeding in Small Practice

I run a small practice. We have been using jotform for over a year at this point. We are having an issue where we are just barely maxxing out our limit on signatures each month. We can't legitimize paying for an enterprise account but we would want to continue using jotform. I'd like to speak to a representative ASAP so we can see what our options are.

Hi Yonah,

One of our Support Team members will take it from here to follow up shortly.

Thank you

Hi Yonah, 

Contacting our Enterprise Sales Team is easy, you'll just need to send a request first, and they'll reach out to you with more information. Let me show you where to find the request form:

1. Go to the Contact Sales page, and fill out the form.
2. Then, click on the Send Request button, and that's it.

Let us know if there’s anything else we can help you with.

Is there anything to do in the meantime to relieve this issue? Would love to speak to a human if possible.

Hi Yonah,

I've gone ahead and reached out to our relevant team about this. We’ll get back to you as soon as we get an update from them.

Hi Yonah,

We understand you’re running into the monthly signature limit, and I’d be happy to explore options with you. To better assess what we can offer, could you share a bit more about your usage? Specifically, how many signed documents you typically expect each month, and whether this increase is consistent or was specific to a particular month.

Once we have a clearer picture, we can review your needs and suggest the most suitable solution for your practice.

Looking forward to your response.

Hi Mary,

Thank you for the response.

We typically don't run into this issue and I don't see us having the issue on a consistent basis. but it is definitely possible. But we are from needing anything close to what enterprise has to offer - or willing to spend that.

Hi Yonah,

I’ve sent this over to our relevant team. I’ll let you know as soon as there’s a reply.

Hi Yonah,

You are currently on a lower-tier Gold plan. We can upgrade you to the Gold Yearly Plan, which is billed at $129 per month (on a monthly basis). This upgrade will provide you with access to the full set of limits and features included in the Gold plan. Would you like to proceed with this plan?

Let us know if you have any questions.

Hi Yonah,

We'd like to follow up if we can proceed with updating your Gold plan to the higher version with higher limits compared to your current plan. If we don't hear back within 2 days, we'll go ahead and close this thread.

Looking forward to hearing from you soon.