Can I top-up for $5 storage again before it is completely exhaused?

Hi,

Can I top-up for $5 once more within the same month before it is completely exhausted?

Hi F.A.I.R.,

Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

Regarding your question about topping up for $5 once more within the same month before your storage is completely exhausted, Jotform's policy is that if you exceed any of the monthly limits (such as submissions, form views, payment submissions, signed documents, AI Agent conversations, etc.), you must either wait for the limit to reset or upgrade to a higher plan.

The monthly limits reset based on your individual usage cycle, which you can check on your Account Usage page.

This means you cannot top-up multiple times within the same month before the limit is completely exhausted; instead, you would need to wait for the reset or upgrade your plan.

Let us know if you have any other questions.

I just need around 50 more submissions. Please help me out with a plan that I can upgrade to.

Hi F.A.I.R.,

To accommodate around 50 more submissions, upgrading your Jotform plan is the best option. Upgrading your account increases your submission limits, storage, and other features, ensuring you don't miss important data.

Here’s how you can upgrade your account:

1. Go to the Jotform Features and Pricing page, choose the plan you want, and click on Upgrade. If you see a Get Started button instead, click on it and log in to your Jotform account.
2. Choose either a Monthly or Yearly payment schedule and enter your billing details.
3. Select a payment method such as Credit/Debit Card or PayPal.
4. Agree to the Terms of Service and click on Continue to complete the upgrade.

You can upgrade anytime, and your limits will increase immediately. The unused time on your previous plan will be applied to your new plan, and you will pay a prorated subscription rate.

For more details and to choose the plan that fits your needs, please visit the Jotform Pricing Page.

Let us know if you need further assistance with the upgrade process.