Remove Ask Ai on the screen

  • Profile Image
    jamesoncarpenter
    Asked on April 10, 2026 at 4:31 PM

    Is there a way to remove pedo the ask ai bot from being a pop-up on the screen? This is really annoying.

  • Profile Image
    Podo: Support Specialist
    Replied on April 10, 2026 at 4:32 PM

    Hi Jameson,

    You can easily remove the AI Chatbot from your Jotform App. Let me show you how:

    1. In App Builder, click on Settings in the navigation bar at the top of the page.
    2. Click on the AI Chatbot tab on the left side of the screen.
    3. In the Selected AI Agent section, click on the Three Dots icon.
    4. Then in the menu that shows, click on Remove Agent.

    Remove Ask Ai on the screen Image 1 Screenshot 20

    Let us know if you have any other questions.

  • Profile Image
    jamesoncarpenter
    Replied on April 10, 2026 at 4:33 PM

    These instructions are outdated, these options are no longer available.

  • Profile Image
    Podo: Support Specialist
    Replied on April 10, 2026 at 4:33 PM

    Hi Jameson,

    It seems the previous instructions are outdated. Currently, the option to remove the AI Chatbot directly from the App Builder settings may no longer be available as before.

    If the AI chatbot pop-up is appearing and you want to remove or disable it, please check the latest settings in your AI Agent Builder or Workspace where you manage AI Agents. You may need to disable or remove the AI Agent from the channels or apps where it is active.

    Unfortunately, there is no updated step-by-step guide available at this moment for removing the AI chatbot pop-up directly from the interface.

    If you need further assistance or specific guidance based on your current interface, please provide more details or screenshots of what you see, and I will help you accordingly.

    Let us know if you have any other questions.

  • Profile Image
    Rehan Support Team Lead
    Replied on April 10, 2026 at 4:53 PM

    Hi Jameson,

    We don't have any option that will allow you to disable the Ask AI Podo. Can you explain a bit more about your feedback, so we can get a better idea of what's happening? It would help us to understand what’s going on if you could take a moment to answer the questions below:

    1. Can you tell us on which page you are facing issues with Podo?

    2. What were you trying to access?

    If you can take a screenshot of what’s happening, that will help us to understand better what’s happening. Let me show you how to post a screenshot to our Help Center:

    1. On the Help Center page, scroll down to the Your Answer section and click on the Image icon.

    2. Drag and drop your image into the Upload box, or click on it and select your file.

    3. Then, click on the Add button in the bottom-right corner of the window.

    Remove Ask Ai on the screen Image 1 Screenshot 30

    4. To resize it, click on your screenshot and then click on one of the boxes in the corners, and drag inward.

    5. Once you're finished, click on the Post Answer button at the bottom right of the Your Answer section.

    Remove Ask Ai on the screen Image 2 Screenshot 41 That's it. Once we hear back from you, we'll be able to help you with this.

  • Profile Image
    jamesoncarpenter
    Replied on April 10, 2026 at 5:30 PM

    It would really be nice if you guys used your own product. When I print from the table, Podo is in the bottom corner of the screen, I'd really like that to not be the case.

  • Profile Image
    Reymae JotForm Support
    Replied on April 10, 2026 at 5:50 PM

    Hi Jameson,

    Currently, the chatbot can't be removed, but you can temporarily hide it on your browser page using Inspect Element while you print. It's really easy to do. Let me show you how:

    1. In Tables, you can right-click anywhere on the webpage and choose Inspect.

    Remove Ask Ai on the screen Image 1 Screenshot 50

    2. While in the Developer Tools Panel, click the Element Picker icon and then select the chatbot on the page to locate its code.

    Remove Ask Ai on the screen Image 2 Screenshot 61You can also choose to search (CTRL + F) and paste __chat-wrapper like this:Remove Ask Ai on the screen Image 3 Screenshot 72

    3. Now, simply add a display:none code to the element.style

    Remove Ask Ai on the screen Image 4 Screenshot 83Give it a try and reach out again if you have any other questions.

Your Reply