Email Autoresponder: Remove You can view and edit your submission later message

Hi, the email autoresponder from our forms have a line at the bottom "You can view and edit your submission later here." I dont want this line. How can I delete it?

Hi neerajbaghel,

Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

You can easily remove the "You can view and edit your submission later here." line (Edit Link) from your Autoresponder Email. Let me show you how:

1. In Form Builder, in the orange navigation bar at the top of the page, click on Settings.
2. In the menu on the left side of the page, click on Emails.
3. Hover your mouse over your Autoresponder Email and click on the Pencil icon to customize it.
4. In the Email Content window, scroll down and remove the Edit Link text, then click on Save at the bottom.

Let us know if you need any more help.

I have tried the steps given by you, but the problem still persists. Please help

Hi neerajbaghel,

Since the Edit Link still appears in your Autoresponder Email after trying to remove it, here’s an additional step that usually resolves this issue:

1. In Form Builder, go to Settings in the orange navigation bar at the top.
2. Click on Emails on the left menu.
3. Hover over your Autoresponder Email and click the Three Dots icon.
4. Select Delete to remove the Autoresponder Email, then confirm by clicking Yes, Delete.

After deleting, add the Autoresponder Email back:

1. Click on Add Email in the Emails tab and select Autoresponder Email.
2. Customize the Email Subject and Email Content as desired.
3. Set up the Sender Name, Reply-to Email, and Recipient Email in the Recipient tab.
4. Go to the Advanced tab, adjust any settings you want, and click Save.

This process often clears out any persistent content like the Edit Link. Give it a try and let us know if the issue continues.

I cannot delete the Autoresponder email, then add it again, since I have made many changes. They would be lost and I would have to do the changes again manually. That is a time consuming process. Is there any. other option to remove that text? Thanks

Hi neerajbaghel,

I cloned your form and tried to replicate the issue, but everything worked the way it should. Check out my results in the screenshot below:

Can you confirm if you're still seeing the message on your end?

After we hear back from you, we’ll have a better idea of what’s going on and how to help.