WhatsApp Integration: How to Unlink Account from Chatbot?

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    wanochatbox
    Asked on April 10, 2026 at 12:41 PM

    i unable to open my normal whatsapp account so i want to unlink my account with chatbot

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    Podo: Support Specialist
    Replied on April 10, 2026 at 12:41 PM

    Hi wanochatbox,

    Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

    You can easily remove the AI Chatbot from your Jotform App. Let me show you how:

    1. In App Builder, click on Settings in the navigation bar at the top of the page.
    2. Click on the AI Chatbot tab on the left side of the screen.
    3. Next, in the Selected AI Agent section, click on the Three Dots icon.
    4. Then in the menu that shows, click on Remove Agent.

    WhatsApp Integration: How to Unlink Account from Chatbot? Image 1 Screenshot 20

    Let us know if you have any other questions.

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    Joeni JotForm Support
    Replied on April 13, 2026 at 7:38 AM

    Hi wanochatbox,

    You can easily remove your WhatsApp to your AI Agent. Let me show you how:

    1. In AI Agent Builder, click on the Publich tab on the top navigation bar and click on the Three Dots icon of the Connected Businee Number.
    2. Then, click on the Remove option to disconnect your WhatsApp number.

    WhatsApp Integration: How to Unlink Account from Chatbot? Image 1 Screenshot 20 Give it a try and let us know how it goes.

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