My account on St Clare of Assisi Catholic Church will not recognize my login information. It will not send me any reset information to my email either

My login information on the St Clare of Assisi Catholic Church website isn’t working. I’ve sent for reset instructions twice but am not receiving anything. Can you assist with this please?

I can help check what’s going on with your login, but I’ll need one detail first — what email address or username are you using to log in on that site?

kac56@comcast.net

According to our records, the reset password email is being sent successfully to kac56@comcast.net. Please check your spam or junk folder. To avoid future issues, consider whitelisting Jotform's sender email or domain. Also, ensure that your email fields and conditions in the form are set up correctly. Here are a few tips to help prevent future email delivery issues:

• You can view your Email Logs to see what's happening with your form emails
• Whitelist Jotform IP Addresses and Domains
• If the issue persists, Setting Up a Custom SMTP to use your own email provider as the sender may help

Ok. Thank you very much!

Hi Katherine,

You’re welcome. If you have any other questions or need further assistance, feel free to reach out.

Let us know if you have any other questions.