Form Missing: Unable to Find Form and Associated Responses After Sending

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    willettd75
    Asked on April 9, 2026 at 3:45 PM

    I created a form and sent it out multiple times to various clients. The first date I sent out the form was 3/25/2026. To date I have received 17 responses.

    Today I logged in and the form is missing and, subsequently the responses are missing too. Where did the form and the associated responses go?

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    Podo: Support Specialist
    Replied on April 9, 2026 at 3:45 PM

    Hi David,

    Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

    Regarding your missing form and responses, there can be several reasons why a form and its submissions might appear missing, such as accidental deletion, account issues, or technical glitches.

    To help you better, please check the following:

    1. Check your My Forms page carefully: Sometimes forms can be accidentally moved or filtered out. Make sure no filters are hiding your form.
    2. Check Trash folder: If the form was deleted accidentally, it might be in the Trash folder where you can restore it.
    3. Verify you are logged into the correct account: Ensure you are using the same Jotform account where the form was originally created.
    4. Check for any account notifications: Sometimes forms can be disabled or removed due to policy violations or account issues.

    If after these checks the form and responses are still missing, please provide more details or screenshots of what you see in your account so we can assist you further.

    Give it a try and let us know how it goes.

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