App unable to find my company name

I logged into the web browser jotform just fine.
When trying to log into jotform enterprise app on my iPhone and iPad it promts company id, i enter my company and it is unable to find it.
It says if I cannot find company click to contact support.
When clicking that link it returns a domain error.

I was under the impression that it would use SSO.
Not sure if that's relevant or not.

Hi Sal, 

Thanks for using Jotform. I see that you have an Enterprise account, which means that we have a dedicated Enterprise Support Team to help you. We have a guide that explains How to Contact Enterprise Support Team. Create a ticket there and someone from the Enterprise Support Team will get in touch with you shortly.

Thanks for your patience and understanding, we appreciate it.