Test environment with higher limit

I am new to this. I am trying to create a form where someone gets the link, fills out the form, puts in a specific code and gets an automatic email.

Well I have been testing this. I have to test the email for people with the correct code and the others with the wrong code. I only have a free account so I am going to uses all my monthly allowance before I even get started. Is there a way to get it cleared out? Is there a testing environment? Or should I make another account once I am done?

I just don't know how this works.

Thank you,

Jacki

fsu.recovery@gmail.com

Hi Jackifsu,

Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

Testing your Notification and Autoresponder Emails is easy. Let me show you how:

1. In Form Builder, in the orange navigation bar at the top of the page, click on Settings.
2. In the menu on the left side of the page, click on Emails.
3. Hover your mouse over the Notification Email, and click on the Pencil icon.
4. In the Email tab, scroll down and click on Test Email.

The Test Email will go to your inbox, confirming that everything is working as it should. Check out the example below:

Give it a try and let us know if you have any other questions.

No that is not what I want.

Hi Jackifsu,

I understand you're looking for a way to test your form submissions with specific codes and automatic emails without using up your free account's monthly submission limit, and you're wondering if there's a testing environment or a way to clear out submissions.

Currently, Jotform does not provide a separate testing environment or a way to reset your monthly submission count. The submissions you receive count toward your monthly limit on a free account.

Here are some options you can consider:

• Use Test Emails: You can send test emails from the Email settings in your form to preview how the email looks without submitting the form multiple times.
• Limit Testing Submissions: Try to minimize test submissions by using test email features and preview modes.
• Create Another Account: If you expect to do extensive testing that exceeds your free account limits, creating another free account for testing purposes can help you avoid hitting the monthly submission cap.

Unfortunately, there is no way to clear out or reset your monthly submission allowance on a free account.

Give these options a try and let us know if you have any other questions.

how many emails are allowed in the free account?

Hi Jackifsu,

Regarding your question about how many emails are allowed in the free account, here is some relevant information:

The Starter (Free) plan has limits on various features including conditional emails. Specifically, the maximum number of conditional emails you can create is 3 on the Starter plan.

There is no separate testing environment or way to reset your monthly submission allowance on a free account, so submissions count toward your monthly limits.

Here is a summary of your current usage and limits for your free account:

If you need more capacity or features, upgrading your account is an option. You can find more details on the Jotform Pricing page.

Let us know if you have any other questions.

Hi Jacki,

To answer your main question, we don't have a test environment where you can submit unlimitedly. Make sure you manage your test submissions, as the Starter Plan only gives you 100 submissions per month. Now for emails, that would be 20 emails daily for Starter.

Yes, you can also create a new account once you've tested the form and are ready to make it live. You can clone the form to the new account. Cloning an Existing Form From a URL is easy. Let me walk you through it:

1. On your Workspace page, click on Create on the top-left side of the page.

2. Select Form from the assets, and then click on Import Form.

3. In the next window, click on From a Web Page. 

4. Paste the form link into the Enter URL field and click on Create Form.

After cloning your form, it will open in Form Builder automatically. You can now edit it the way you want and publish it.

Give it a try and let us know if you need any other help.