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jessicaschavoneYou’re right: based on the current setup, completed tasks should be moving, but something in the status value or filter is still off.
Given how many tweaks we’ve made, the fastest way to get this fixed now is to have Jotform Support look directly at your Tasks table and the Completed Tasks widget configuration from their side—they can see the actual status values in your submissions and adjust the filter in one shot.
Here’s what I recommend next so you don’t lose more time:
- Contact Jotform Support with this exact info
- Copy‑paste this into your support request:
- While Support fixes that, you can still use the app
- Mark tasks
- Complete
- as you do now (they’ll be correctly stored in the table, even if not visible in the Completed view yet).You can always see all tasks (including completed ones) directly in the
- Tasks table
- from your Jotform dashboard for record‑keeping.
I know this has been frustrating and circular. At this point, the problem isn’t your setup concept—it’s the exact filter wiring inside the Completed Tasks widget, which Jotform Support can correct faster by inspecting your live data.
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Podo: Support SpecialistHi Jessica,
Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.
Regarding the issue where tasks marked as Complete in your Task List are not appearing in the Completed Tasks List widget, here’s how you can address it:
Key points to check and fix:
- The Task List should hide only rows where Status = Complete.
- The Completed Tasks List widget should show all rows where Status = Complete, case-insensitive.
- No other filters should be hiding records in either list.
How to inspect and correct filters in Jotform Tables and widgets:
- Open your Tasks table in Jotform Tables from your dashboard to view the actual status values stored in your submissions.
- Check the filters applied in both the Task List and Completed Tasks List widget configurations. Make sure the filter for the Completed Tasks widget is set to show entries where the Status field equals "Complete" without case sensitivity.
- Adjust the filters if needed: In Jotform Tables, use the Filter option next to the search bar to create or edit filters. For example, under Advanced Filters, set the field to Status, action to equals, and value to Complete.
- Remove any conflicting or additional filters that might be hiding completed tasks unintentionally.
- Save and refresh your app to see if the Completed Tasks List widget now correctly displays all completed tasks.
While Support can directly inspect and fix the filter wiring inside the Completed Tasks widget by accessing your live data, you can still mark tasks as Complete as usual. Completed tasks will be stored correctly in the table and visible there for record-keeping.
If you want, I can assist you further with detailed steps on how to adjust filters or check widget configurations.
Give it a try and let us know how it goes.
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