Whitelisting Request to Remove the Captcha on the Forms

  • Profile Image
    kerski
    Asked on April 8, 2026 at 3:37 PM
    is there a way I can get the same white listing. I have many forms I use internally for my business and my employees hat eat capcha
  • Profile Image
    Anna JotForm Support
    Replied on April 8, 2026 at 3:38 PM

    Hi James,

    Thanks for reaching out to Jotform Support. I've gone ahead and reached out to our relevant team to check on your account. We’ll get back to you as soon as we get an update from them.


  • Profile Image
    Paola Review Team Supervisor
    Replied on April 8, 2026 at 9:01 PM

    Hi kerski,

    Thanks for using Jotform. CAPTCHA is a security measure designed to protect your forms from spam and ensure the safety of our platform. It usually appears when there’s a high volume of submissions in a short period of time or when our system detects unusual activity, and it typically returns to normal after a while.

    If you're open to verifying your account by filling out the User Verification Form in the Data section of your Account Settings, we can reduce the security measures for your account, including the CAPTCHA, once the verification process has been successfully completed. After you submit the User Verification Form, we'll review it and get back to you. Would that work for you?

    Let us know if you have any questions.

    Whitelisting Request to Remove the Captcha on the Forms Image 1 Screenshot 20

Your Reply