Never received photo

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    jimbade3
    Asked on April 8, 2026 at 1:37 PM

    I was supposed to receive a photo of me and Carl Banks from the Cadillac EV Ride and Drive Event at the New York International Auto Show to this website. It has not been received.

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    Podo: Support Specialist
    Replied on April 8, 2026 at 1:37 PM

    Hi Jimbade,

    Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

    Regarding the photo you were supposed to receive from the Cadillac EV Ride and Drive Event at the New York International Auto Show, it appears that this issue is not directly related to Jotform's form or email notification system based on the information available.

    If the photo was supposed to be sent via a Jotform submission or notification, please check your email spam or junk folder to ensure it was not filtered there. Also, verify that the form owner or event organizer has correctly set up the email notifications to include the photo attachment or link.

    If you are expecting the photo through a Jotform form and it has not arrived, the issue might be with the sender or the event's system rather than Jotform itself.

    Let us know if you have any form-related questions or if you need help checking your form's email settings.

    Reach out again if you need any other help.

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