Custom Background Image Not Updating in Form Builder mode

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    stormingrobots
    Asked on April 8, 2026 at 8:54 AM

    form: /260555690641157/d

    The page background change shows up in final form rendering, but in "build" screen continues to show the old one. How do I make that reflect the custom background image in the build screen too?

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    Joeni JotForm Support
    Replied on April 8, 2026 at 9:47 AM

    Hi stormingrobots,

    Thanks for reaching out to Jotform Support. It looks like the Green Lake theme on your form is blocking the page image from showing in Form Builder. I cloned your form to test it, and I ran into the same issue. Take a look at the screencast below:

    Custom Background Image Not Updating in Form Builder mode Image 1 Screenshot 30 I created a ticket and escalated this to our Developers. Although we don't know exactly when it'll be fixed, we’ll circle back to this thread when we have an update. 

    Custom Background Image Not Updating in Form Builder mode Image 2 Screenshot 41

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