Review Submission: Jotform Review Link Showing Invalid Link Error

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    Crosby_Cynthia
    Asked on April 7, 2026 at 9:13 PM

    I submitted a review via TrustPilot and when I submitted via the Jotform review link it said invalid link.


    Here is the link can you submit it and add the +10 credits on my account.

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    Podo: Support Specialist
    Replied on April 7, 2026 at 9:13 PM

    Hi Cynthia,

    Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

    Regarding the issue with the Jotform review link showing as invalid, please ensure that the form link is active by checking the following:

    • Do not delete the form.
    • Do not change the form's status to disabled. You can learn more about enabling or disabling forms in this guide.
    • Make sure your account does not have any issues affecting your forms.
    • Ensure you have available account submission space. More information is available in this guide.

    As for submitting the review on your behalf and adding +10 credits to your account, I am unable to perform these actions directly. However, if you have submitted a review on TrustPilot or other platforms, the credits are typically awarded automatically after verification.

    If the link remains invalid, please double-check the URL or try submitting the review again. If you continue to experience issues, providing a screenshot or more details about the error message could help us assist you further.

    Give it a try and let us know how it goes.

  • Profile Image
    Raymond JotForm Support
    Replied on April 7, 2026 at 9:29 PM

    Hi Cynthia,

    I checked the link you shared, and it appears that your review is currently pending. Once approved by Trustpilot, a new link, in the correct format, will be provided. This link can then be used to submit your review through your account's increase limits page.

    Reach out again if you need any help.

  • Profile Image
    Crosby_Cynthia
    Replied on April 7, 2026 at 9:45 PM
    Okay
    Cynthia Crosby
    CEO Life Sacramento Chapter Director
    *CEO Life Corporation* | Sacramento, CA
    (916) 629-4670 Phone
    (619) 759-5925 Phone 2
    (619) 257-5301 Phone 3
    Email: ccrosby@ceo.life
    ...
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