Form theme won't update

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    hanafordptg
    Asked on April 7, 2026 at 8:20 PM

    Hello,

    In my form "Tropical Beach Bash Tickets" I'm trying to update the form design theme to "Coconut Turquoise" and it keeps glitching. The same thing happens when I try to use other design themes for the form. I asked the AI assistant and it said there was an issue and it can't help.

    Thank you,

    Ashley

  • Profile Image
    Jeric_T
    Replied on April 7, 2026 at 8:52 PM

    Hi Ashley,

    I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. Check out the screencast below to see my results:

    Form theme wont update Image 1 Screenshot 20 I cleared your form cache to refresh the forms. Can you try again? If the issues persist, give us permission to change the form's theme on our end and see if we can replicate the issue.

    Once we hear back from you, we can get moving on a solution.

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