I completed the Jotform and Trello integration to create a new card whe

  • Katie Mott
    Asked on February 2, 2022 at 10:08 AM

    I completed the Jotform and Trello integration to create a new card when a submission is received. This is not happening, cards are not creating from submissions. Can I please have help resolving this?

    Page URL: https://www.jotform.com/help/454-using-the-jotform-power-up-in-trello/
  • Camila JotForm Support
    Replied on February 2, 2022 at 10:20 AM

    Hi Katie,

    May I ask for your help to provide a screenshot of the error you encountered? so that we can look into it further?
    Thank you!

  • ExamSoft
    Replied on February 2, 2022 at 10:30 AM

    Hi Camila,


    I don't have an error message, rather the cards are not being created on my Trello board from form submissions. We have received about 12 form submissions since I enabled the integration and the cards are not creating on the Trello board.

  • Jovanne Support Team Lead
    Replied on February 2, 2022 at 11:04 AM

    Hi,

    There seem to be several forms under your account. Could you please provide with us the form URL in question so we can check?

    GUIDE: https://www.jotform.com/help/401-where-to-find-my-form-url/

    We look forward to your response.