Account Access: Unable to Reset Password and Request for Live Support

I can not reset password and would like to chat with a real person

I can help with the password issue, and I’ll also get you over to a human agent.

First, so we can check your account, what is the email address or username you use to log in to Jotform?

Hi Ryan,

Thanks for using Jotform. Have you tried resetting your password? If not yet, resetting your Jotform account password is easy to do. Let me walk you through it:

1. Go to the Jotform Main page and click on Login at the top-right corner of the page.

2. In the window that opens, click on Forgot Password?.

3. Enter your email address, and then click on Send Reset Instructions.

4. You'll receive an email with instructions on how to reset your password. Open the email and click on the Reset Password button.

5. Enter your new password, enter it again to verify it, and then click on Create a New Password.

There you go. Your new password is now set, and you can use it to log into your Jotform account. You can also check out our How to Reset Your Jotform Password guide for more information.

Reach out again if you need any other help.