Connections: Square

When adding a second Square Connection, I get a pop-up window without success.

Hi NobleIT,

Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

Regarding the issue with adding a second Square connection where the pop-up window shows "Work in progress... Please wait while we set up your payment connection" but does not complete successfully, here are some key points to consider:

• Make sure your browser settings allow pop-ups and redirects from Jotform, as blocked pop-ups can cause the connection process to hang.
• Check that you have completed all required steps in your Square account, such as verifying your identity and setting up business locations properly.
• When setting up multiple Square connections, use the Reusable Payment Connections feature in Jotform. This allows you to create and manage multiple Square payment connections efficiently.
• To add a new Square connection, in the Form Builder, add the Square payment element, then click the plug icon next to the Square label to manage connections. From there, you can add a new connection by selecting the mode (Sandbox or Live), naming the connection, and connecting your Square account.
• After saving the new connection, configure the payment options such as business location, currency, payment type, and receipt settings.

If the pop-up still does not complete the setup, try disconnecting and reconnecting the Square integration, ensuring authentication is successful and the correct mode (Sandbox or Live) is selected.

Give it a try and let us know how it goes.