Survey Forms: Understanding Response Submission Limits

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    klelie
    Asked on April 6, 2026 at 3:06 PM

    I just got a notice that my forms at a limit. I did a survey and am receiving results. Is there a limit to the number of responses?

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    Podo: Support Specialist
    Replied on April 6, 2026 at 3:06 PM
    Are you referring to your active form limit or your monthly submission limit?
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    klelie
    Replied on April 6, 2026 at 3:06 PM
    I guess so. Not really sure what that means
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    Podo: Support Specialist
    Replied on April 6, 2026 at 3:06 PM
    I’ll clarify both in simple terms: - Active form limit is how many forms you can have *enabled/usable* at the same time in your account; archived or disabled forms don’t count toward this limit. - Monthly submission limit is how many responses your forms can receive within your monthly usage cycle; even if a form is archived or disabled afterward, the submissions you already received still count toward this limit. You can see your own limits and usage here: https://www.jotform.com/myaccount/usage/ Now, so we can help you better, are you referring to your active form limit or your monthly submission limit?
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