Email Notifications: How to Include Logo on Form Submission Confirmation?

  • B
    Ben Lee Nelson
    Asked on April 6, 2026 at 11:14 AM

    How can I get my logo on the form when customer sends request and they get email letting them know we got submission

  • Profile Image
    Podo: Support Specialist
    Replied on April 6, 2026 at 11:19 AM

    Hi Ben,

    Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

    Let me show you how to add your logo to the email notification your customers receive when they submit a form:

    1. In Workflow Builder, click on the Email element.

    2. Then, click on the Envelope icon to open the Email Properties.

    3. In the window that opens, under Email Content, click on the Insert Image icon.

    Email Notifications: How to Include Logo on Form Submission Confirmation? Image 1 Screenshot 30

    4. In the menu that comes up, click on Upload File, then select your logo file or drag and drop it into the box.

    5. After that, click on Insert Image, and then click on Save.

    Email Notifications: How to Include Logo on Form Submission Confirmation? Image 2 Screenshot 41

    This will add your logo to the email notifications sent to customers upon form submission.

    Give it a try and let us know how it goes.

  • Profile Image
    BenNelson2026
    Replied on April 6, 2026 at 11:25 AM

    How do I get to workflow builder

  • Profile Image
    Joeni JotForm Support
    Replied on April 6, 2026 at 11:41 AM

    Hi Ben,

    You can easily create your Workflow in your form. Let me show you how:

    1. In Form Builder, click on the Settings tab in the orange navigation bar and select the Workflows tab on the left side menu.
    2. Next, click on the Create Workflow button and select the Start from scratch option in the window prompt.

    Email Notifications: How to Include Logo on Form Submission Confirmation? Image 1 Screenshot 20 Give it a try and let us know how it goes.

Your Reply