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MMegan Walker
Hello,
We are wanting a tier where our customers can submit images to us. Can you tell me which tier has that option?
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Podo: Support SpecialistHi Megan,
Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.
Regarding your question about which Jotform subscription tier allows customers to submit images, all Jotform plans support file uploads, including image submissions, as part of form submissions. However, the limits on storage space and the number of submissions vary by plan.
Here is a brief overview of the plans and their storage limits, which are important for handling image uploads:
- Starter Plan: 100 MB available space
- Bronze Plan: 1 GB available space
- Silver Plan: 10 GB available space
- Gold Plan: 100 GB available space
If you expect your customers to submit many images or large files, higher-tier plans like Silver or Gold would be more suitable due to their larger storage capacities.
Let me know if you need details on how to set up image upload fields in your forms or any other assistance.
Give it a try and let us know how it goes.
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MMegan Walker
actually, we want the ability to put pictures in the jotform - which tier does that
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Podo: Support SpecialistHi Megan,
Thanks for your follow-up question.
All Jotform subscription tiers allow you to add pictures directly into your forms. You can add images as part of your form design using the Form Builder. This feature is available regardless of the plan you choose.
For example, you can add images using the Image element or use widgets like the Image Slider or Image Radio Buttons to display pictures in your form.
If you want to display multiple images in a slideshow format, the Image Slider widget is a great option. To add images to your form, simply use the Form Builder's Add Element feature and select the Image or relevant widget.
So, there is no restriction on the tier for adding pictures inside the form itself; this capability is included in all plans.
Let me know if you want guidance on how to add images to your form.
Give it a try and let us know how it goes.
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MMegan Walker
so just to confirm, all tiers allow us to post pictures and our customers to submit pictures
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Podo: Support SpecialistHi Megan,
Yes, to confirm, all Jotform tiers allow you to add pictures inside your forms and also allow your customers to submit pictures through the forms.
The difference between tiers mainly lies in the storage space and submission limits, which affect how many images you can handle overall, but the functionality to add and receive images is available on every plan.
If you expect a high volume of image submissions or large files, consider plans with larger storage like Silver or Gold.
Let us know if you need help setting up image uploads or adding images to your form.
Give it a try and let us know how it goes.
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