Store Setup: How to Replicate Existing Store in New Jotform Account

  • Profile Image
    ryan593_Ryan_McBride_ryan
    Asked on April 2, 2026 at 4:45 PM

    I have a store set up in my assembly account that someone who is no longer with the company set up. I need to replicate that store in my new jotform account. Can someone call or get in touch with me?

  • Profile Image
    Podo: Support Specialist
    Replied on April 2, 2026 at 4:45 PM

    Hi Ryan,

    Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

    You can easily duplicate or clone your Jotform App. Let me show you how:

    1. On your My Apps page, hover your mouse over the app you want to duplicate and click on More on the right side of the page.
    2. In the Dropdown menu, click on Clone.
    3. Then, in the window that pops up, click on Clone App. The cloned app will automatically open in App Builder, where you can edit it.

    How to Duplicate an App Screenshot 10

    Give it a try and let us know if you need any help.

  • Profile Image
    ryan593_Ryan_McBride_ryan
    Replied on April 2, 2026 at 4:46 PM

    I want a real person


  • Profile Image
    Podo: Support Specialist
    Replied on April 2, 2026 at 4:46 PM

    Hi Ryan,

    One of our Support Team members will take it from here to follow up shortly.

  • Profile Image
    ryan593_Ryan_McBride_ryan
    Replied on April 2, 2026 at 5:03 PM

    when will i hear from them?


  • Profile Image
    Kris JotForm Support
    Replied on April 2, 2026 at 6:22 PM

    Hi Ryan,

    I understand you'd like to have a copy of a Jotform App/Store created on another Jotform account. Unlike the forms created in another Jotform account that you can clone or transfer, the Jotform App/Store can't be cloned or transferred to another Jotform account. You'll have to start a new one.

    While the feature you're looking for isn't available at Jotform right now, we've gone ahead and escalated your request to our developers. Exactly when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to this thread and let you know.

    Jotform has ready-made templates that you can check and try as you start your Jotform App/Store. Let me show you how you can do this:

    1. On My Workspace, click on the Create button.
    2. Now, select Apps and then choose Use Templates. You'll be redirected to hundreds of App Templates. You can enter keywords or check the categories on the left side.
    3. Next is to click on the Use Template button below if you've decided to use it.
    4. Finally, the Jotform App will load, and you can start customizing.

    
Store Setup: How to Replicate Existing Store in New Jotform Account
Image-1

    Thanks for your patience and understanding, we appreciate it.
Store Setup: How to Replicate Existing Store in New Jotform Account
Image-2

  • Profile Image
    ryan593_Ryan_McBride_ryan
    Replied on April 2, 2026 at 8:45 PM
    Can I talk to a real person on the phone about this? I actually have all
    the code from our old jotform store I can share so I’m assuming this can
    easily be done. It it’s not going to happen through email.
    *Ryan McBride*
    *Owner - RPM Roof Solutions*
    *941-894-2819*
    *www.rpmroof.com <http: />*
    ...
  • Profile Image
    Jeric_T
    Replied on April 2, 2026 at 8:55 PM

    Hi Ryan,

    We don’t have phone support, but I’m right here to help, and we can sort this out together. At the moment, unlike forms where custom CSS can be applied, the App Builder doesn’t yet support this functionality. I also explored the AI App Builder to see if cloning the app could be a workaround, but unfortunately, that option isn’t available right now.

    That said, this has already been raised as a feature request by my colleague, so it’s on our team’s radar for future improvements. In the meantime, I truly understand that this isn’t the most convenient path, but rebuilding the app from scratch is currently the only available option.

    Reach out again if there’s anything else we can help you with.

Your Reply