Email Notification: Remove End Time from Booking Confirmation Email

When the email goes out confirming the time slot on the email, we’d like it to just have the start time listed and no end time on the email. How do I do this ?

Hi Jana,

Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

To have your email confirmation show only the start time of a booked time slot and not the end time, you will need to customize the email notification template in your form settings. Here’s how to do it:

1. Open your form in Form Builder.
2. Go to the Settings tab at the top of the page.
3. Click on Emails from the left menu.
4. Edit the Notification Email by hovering over it and clicking the Pencil icon.
5. In the Email Content section, locate the time slot field tag. You can remove or modify the part that displays the end time so only the start time is shown.
6. Save your changes.

Unfortunately, Jotform's default appointment or time slot fields typically include both start and end times together. To show only the start time, you might need to use a workaround such as creating a separate field for the start time or customizing the email content to exclude the end time manually.

If you need more detailed steps or assistance with the exact tag to modify, please provide the type of time slot or appointment field you are using.

Give it a try and let us know how it goes.