O365 Integration: Unable to complete integration despite admin approval

It says that i meed to add an admin account to approve the integration, and I believe I did that, but it is still not intigrating

Hi Jack,

Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

It sounds like you are encountering an issue where your Office 365 integration requires admin approval, and despite adding an admin account, the integration is still not working.

Let me show you how to address this:

1. Remove and re-add the integration: In Form Builder, go to Settings and select Integrations.
2. Find your Office 365 integration: Hover over it and click the three dots icon, then select Delete Action. Confirm by clicking Yes, Delete.
3. Re-integrate Office 365: Search for the Office 365 integration again from the Integrations tab and follow the steps to complete the integration.

This process often resolves issues related to admin approval and integration not completing properly.

If the problem persists, please ensure that the admin account you added has the necessary permissions to approve integrations within your Office 365 tenant.

Give it a try and let us know how it goes.