Problems with Payment By Purchase Order

I have a conference registration form that I can not seem to get right for accepting payments. I've been working with Podo, but I still can't figure it out.

Attendees are using Purchase Orders to pay for the conference. Unfortunately, I can't figure out the condition to allow them to complete the registration if they want to bypass the other payment methods and use a purchase order.

Thank you.

Hi Dr,

Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

You can easily switch your current payment gateway to Purchase Order, which allows your customers to submit their orders without making an immediate payment. It works just like the Product List element. Here are the quick steps to get that set up:

1. In Form Builder, click on the Credit Card icon on the right side of the page to open Payment Properties.
2. Next, under the Payment Connection section, click on the Trash Can icon.
3. Then, in the Confirmation window that opens, click on Yes, Remove.

That's it. Let us know if you need any more help.

Hi Angie,

You can only add one payment integration per form, but you can display multiple integrations in the same form by using the iFrame Embed widget, adding a Single Choice element, and applying the Conditions feature with the existing payment gateway. Let me show you how to set it up:

At first, let's add the iFrame Embed widget to your form:

1. In Form Builder, click on the Add Element menu on the left side of the screen.
2. Click on the Widgets tab, search for iFrame Embed and drag and drop it to your form.
3. In the menu on the right, under the General tab, paste the Frame URL of the other form which includes fields and the payment integration.
4. Next to the Iframe Embed widget, click on the Gear icon and change the Height option as you want.

Then, let's add a Single Choice element:

1. While in Form Builder, click on the Add Element menu on the left side of the screen.
2. In the menu on the left, under the Basic Elements menu, drag and drop a Single Choice element.
3. Change the label and the options so that users can choose the payment method.

Finally, we need to set up Show/Hide Field conditions. Let's do it:

1. In Form Builder, in the orange navigation bar at the top of the screen, click on Settings.

2. In the menu on the left side of the page, click on Conditions and choose the Show/Hide Field option.

3. Set up two conditions as you see below and click on Save.

After completing all the steps, you can display two payment methods on the same form. Keep in mind that if users fill out the form within the iframe widget, submissions will be collected in that form. Check out the screencast below to see how it'll work: 

You can also check out the detailed explanation in this How to Create a Basic Multiple Payment Form guide.

Give it a try and reach out again if you need any help.