April Monthly Limit Skipped

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    peorycake
    Asked on April 1, 2026 at 7:53 PM

    It looks like my monthly limit for April was skipped. Could you let me know why?

    Page URL: https://pci.jotform.com/form/250044659695163
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    Podo: Support Specialist
    Replied on April 1, 2026 at 7:53 PM

    Hi peorycake,

    Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

    Your account is currently on the Free Plan and you have not exceeded any of your monthly limits for April, which is why your monthly limit was not skipped.

    Here is a summary of your current usage compared to your limits:

    Submissions1000
    Payments100
    Uploads100.00 MB0.00 B
    Form Views1,0000
    Forms Count52
    Total Submissions50060
    Signed Documents1000
    AI Agents50
    AI Conversations1000
    AI Sessions10,0000
    AI Phone Call50m0m
    AI Agent SMS2500
    AI Knowledge Base10,000,0000

    Monthly limits reset based on your usage cycle, which you can check on your Account Usage page.

    For more details on how monthly limits work, you can refer to this video explanation at 1:09 which covers submissions, signed documents, payment submissions, and form views.

    Give it a try and let us know how it goes.

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