Not able to received more signed documents

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    onlaiacupuncture
    Asked on April 1, 2026 at 3:52 PM

    I am at a starter plan and i understand that I will have 10 signed doc allowed each month. Today is the first day of April and it said that I have 9 out of 10 quotas are used. I tried to clicked on clear cache. but it seems doesnt work .

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    Podo: Support Specialist
    Replied on April 1, 2026 at 3:52 PM

    Hi onlaiacupuncture,

    Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

    Your account's monthly signed documents limits have been recalculated, and there are currently no exceeded limits. The page will update to reflect this once refreshed.

    Here is your current account usage compared to your limits:

    Signed Documents101
    Submissions1001
    Payments100
    Uploads100.00 MB0.00 B
    Views1,00012
    Forms53
    Total Submissions500277
    AI Conversations1000
    AI Sessions10,0000
    AI Phone Call50m0m
    AI Agent SMS2500
    AI Knowledge Base10,000,0000
    AI Agents50

    Try refreshing your page to see the updated quota status.

    Give it a try and let us know how it goes.

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