Project Preview: Lost work after clicking Preview

  • Profile Image
    alexandravitale
    Asked on April 1, 2026 at 3:17 PM

    I cant find what I was working on. I clicked preview and now thr training is gone

  • Profile Image
    Podo: Support Specialist
    Replied on April 1, 2026 at 3:17 PM

    Hi Alexandra,

    Thanks for reaching out to Jotform Support. You can easily undo changes on your PDF Editor by pressing CMD + Z (on Mac) and CTRL + Z (on Windows). If you want to redo changes, simply press CMD + Y (on Mac) and CTRL + Y (on Windows).

    Here, I added some PDF Elements to the document, undid them by pressing CMD + Z, and then redid them by pressing CMD + Y:

    Project Preview: Lost work after clicking Preview Image 1 Screenshot 20

    Give it a try and let us know if you need any other help.

  • Profile Image
    Gian_D JotForm Support
    Replied on April 1, 2026 at 4:21 PM

    Hi Alexandra,

    I saw that you have forms on your account. Can you tell us the name of the form you're referring to for us to help you with it?

    As soon as we hear back from you, we can work on getting you a solution for this.

  • Profile Image
    alexandravitale
    Replied on April 1, 2026 at 4:30 PM

    i dont think i named it or if I did it could have been Counselor Training

  • Profile Image
    alexandravitale
    Replied on April 1, 2026 at 4:31 PM

    it was a whole trainning for therapists

  • Profile Image
    Gian_D JotForm Support
    Replied on April 1, 2026 at 5:10 PM

    Hi Alexandra,

    I found two forms on your account that was created today. Check out the forms below:

    Can you tell us which of those forms is the form you're referring to?

    Once we hear back from you, we can help you sort this out.

  • Profile Image
    alexandravitale
    Replied on April 1, 2026 at 5:29 PM

    Neither of these are what I am referring to. I spent a lot of time making a whole AI training presentation . What the hell

  • Profile Image
    Kamal JotForm Developer
    Replied on April 1, 2026 at 6:07 PM

    Hi Alexandra,

    Thanks for reaching out to Jotform Support. I took a look and saw these AI agents associated with your account:

    • Education AI Chatbot Template
    • Customer Service AI Chatbot Template
    • Lina: Voice-over Therapist

    Were you referring to one of these?

Your Reply