PayPal Integration: Field value not copying to Payment Amount for payment window

I am unable to get the New Title Gallery Ad Total amount copied to the Payment Amount field. This is the amount that should show on the PayPal payment window. I'm struggling with the PayPal integration.

Hi PWDCA,

Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

Let me help you with that:

To have the New Title Gallery Ad Total amount copied to the Payment Amount field for your PayPal payment, you need to use the Form Calculation Widget and set your PayPal payment field to accept the calculated amount.

Here’s how to do it:

1. Add a Form Calculation Widget to your form and set it up to calculate the total amount (in your case, the New Title Gallery Ad Total).
2. Add the PayPal payment field to your form if you haven’t already.
3. Open the Payment Properties of the PayPal field by clicking the green payment settings icon.
4. Set the Payment Type to User Defined Amount. This will allow the payment amount to be fetched from a calculation.
5. Click the coin icon next to the payment field to open the User Defined Amount Properties.
6. Under the "Get Price From" dropdown, select your Form Calculation Widget that holds the total amount.

This setup will pass the calculated total from your New Title Gallery Ad Total to the PayPal payment window as the payment amount.

Note: Changing to User Defined Amount will remove any products or subscriptions previously set in the payment field, so be sure to set up the calculation correctly.

Give it a try and let us know how it goes.

Hello PWDCA,

I cloned your form and was able to replicate the issue. The issue comes from the current Update/Calculate Field condition conflicting with the PayPal integration. You can fix this by disabling that condition and setting the Get Price From option in the PayPal integration to pull directly from the New Title Gallery Ad Total field. Let me show you how:

Disabling the Update/Calculate Field condition:

1. In Form Builder, click on the Form Calculation Widget and select the Conditional Branch icon.

2. In Conditions, hover your mouse over the Update/Calculate Field.

3. Select the Gear icon and select Disable.

Now, set the correct field to get the price from:

1. In Form Builder, click on the PayPal Payment field and select the Coins icon.
2. In the User Defined Amount Properties menu on the right side of the page, select the correct field on the Get Price From dropdown option.

Check out my screenshot below to see the result:

Try that and reach out again if you need more help.