Adding a Billing Email

Is there a way to add my finance manager's email to the account so she receives invoice notifications and receipts for our annual subscription, without relying on me to forward them? 

Hi Mitchell,

Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

Currently, Jotform does not offer a direct feature to add multiple email addresses to your account specifically for receiving invoice notifications and receipts. Invoice notifications and receipts are sent to the primary email address associated with your Jotform account.

However, a common workaround is to forward these emails manually or set up an automatic forwarding rule in your email client to send invoice notifications to your finance manager's email address. This way, your finance manager can receive the invoices without you having to forward them each time.

If you want to manage billing details or check invoices, you can do so from your account's Billing/Upgrade page, but adding additional recipients for billing emails is not supported directly within Jotform at this time.

Let us know if you have any other questions.